The responsibilities of the Red Hat

image The Red Hat

Responsibilities of the Lab Supervisor

Lab Supervisors work with our Fine Arts staff to ensure the smooth operation of the SIM computer labs and studios. Their routine responsibilities are listed here.

Opening Procedures

Power Up

  • Power up some of the machines in the lab.
  • Ensure that the printers are turned on and stocked with paper.

Advertise

  • Check the schedule for upcoming classes.
  • Place the outdoor sign outside the main Fine Arts building entrance.
  • If needed, place the 'Class in Session' sign outside Lab 215.

Organize

  • Take printouts which have not been picked up and place them on the table by the printers.
  • Tuck all chairs into the desks and straighten all the keyboards and mouse pads.
  • Throw out any garbage.
  • Place appropriate items in the Lost and Found box located at the front of Lab 215.

Clean

  • Sanitize keyboards, mice and desks. Clean the glass on computer screens and scanners.
  • Clean the white board.

 

On Duty Responsibilities

Advertise

  • Check the schedule for upcoming classes.
  • If needed, place the 'Class in Session' sign outside Lab 215.
  • Inform lab users of upcoming classes.

Welcome new students and provide lab orientation.

  • Open a Fine Arts account
  • Review of the studios

Help out

  • Provide technical support and general assistance to users.
  • Ensure that all printers are operable.
  • General lab maintenance, pass on technical issues you encounter to the SIM staff.

Enforce Rules

  • Enforce the rules of operation, * NO food or drink in the lab!

Security

  • Don't leave the labs unattended. If you must leave the building the doors should be locked and a member of the SIM staff contacted. (Mike, Dave, Cliff, Dan)
  • Be aware of who is coming in and out of the lab.
  • Contact SIM staff or security (dial 7599 with a campus phone) in case of serious problems or concerns

Clean & Sanitize

  • Sanitize keyboards, mice and desks. Clean the glass on computer screens and scanners.
  • Tuck all chairs into the desks and straighten all the keyboards and mouse pads.
  • Throw out any garbage.

Skills development

  • Learn the lab software and tools.
  • Need direction? Please ask.

 

Closing Procedures

Power Down

  • Turn off all the computers in the lab.
  • Turn off all peripherals. (audio video & scanning equipment)
  • Do NOT turn off the laser printers / copiers.
  • Turn off the InkJet printers, (Make sure the big 44inch printer is off!)

Organize

  • Take printouts which have not been picked up and place them on the table by the printers.
  • Tuck all chairs into the desks and straighten all the keyboards and mouse pads.
  • Place appropriate items in the Lost and Found box located at the front of Lab 215.

Clean

  • Sanitize keyboards, mice and desks. Clean the glass on computer screens and scanners.
  • Tuck all chairs into the desks and straighten all the keyboards and mouse pads.
  • Throw out any garbage.

Before locking up

  • Bring in the outdoor sign
  • Bring in ther class in session sign

Lock up

  • Close and latch the windows.
  • Check both rooms (215 & 236)
  • Once no one is in either the classroom or the lab, activate the security system.

Technical Support For Users

Many of our SIM users have little experience with computers. It is the Lab Supervisor's responsibility to offer timely and respectful assistance when necessary. If a question is not easily answered, the Supervisor can escalate the issue to a staff member.

Rules, Regulations and Enforcement

The Lab Supervisor is responsible for overseeing the use of the equipment while on duty and must ensure all users abide by the rules and regulations. While in the classroom it is the Lab Supervisors responsibility to make sure that individuals do not monopolize computer resources. Users will be given access on a first come first served basis but should be limited to two hours of use when machines are in demand. You may have to further limit users who are using the machines for low priority work. Priority is as follows:

  1. Research & course work
  2. Word-processing
  3. E-mail, Facbook, news reading, etc.

General Lab Maintenance

Occasionally the Lab Supervisor will be asked to help with general Lab maintenance. This will include jobs such as setting up and taking down machines, cleaning monitor screens or dusting desks. These jobs will be relatively small and the administrators will try to see that they are distributed evenly among shifts.

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